Testimonies

I just thought it was time to write you a few paragraphs in appreciation of everything you have done for us during the past few months.

At a time when cash and carry and internet sales appear to be the order of the day, and a time where personal old fashion service appears to be fading into the distant memory of yesteryear, it was really refreshing to deal with you and experience some of that kid glove kind of care and attention we had presumed no longer existed.

Let me fill you into some of the events which led me to order our F.M.A MK 10 from you recently: our Six Stroke Engine Developments dictated the need for accurate flow testing of our new progressively evolving cylinder heads, …we were determined to buy an Australian built machine ….

Well, the time has come for us to pay due credit where the same has been earned: your conduct throughout the entire negotiations was impeccable, your regular contact advising as to our machines production progress was second to none, your honesty at all times was rather refreshing,

… our new F.M.A Mk 10 flow bench finally arrived by courier nicely packaged and followed by a phone call from you to check that all was well, … the machine was almost ready to plug and play, we had the few bits and pieces connected in about half an hour and were actually flow testing various ports and heads later that afternoon.

The F.M.A MK10 proved to be an absolute breeze to assemble and a real pleasure to operate, …

…Malcolm was not quite as versant with the computer data logging part of the process as he could be, and presto, you got on a plane south and spent one and a half days training Malcolm on the most intricate workings of both the hardware and software aspects of the MK10.

The Mk10 has proven to be the most important machine we have invested in thus far, your machine has quickly and efficiently managed to guide our progressive flow improvements into some monstrous flow gains, which have in turn translated into enormous torque increases and maximum power achievements never before possible, the beauty of this F.M.A unit is that every modification and alteration can be quickly tested and the results data-logged, leaving nothing to guesswork.

Malcolm and I would like to thank you for taking time away from your young son and family, and for the care and attention you have extended Malcolm and his project, in a world entangled with internet buying and absolute absence of after sales service, it is really enlightening and a true pleasure to deal with people like you and your Flowbench Manufacturing Australia company.